Successful implementation of digital transformation in rail passenger transport relies heavily on upgrading e-ticketing technologies to achieve not only operational excellence but also superior customer experience.
This technological system stems from two fundamental approaches: On the one hand, it is a data service platform that revolves around the "urban rail brain cloud", which by dismantling the communication barriers within the information achieves the data synergy. On the other hand, it is a comprehensive passenger travel chain service that relies on the fusion of the multi-source information and thus is capable not only of recepting the entire travel process but also of its optimization. In fact, through these two strategies, the rail transport system evolves towards intelligence and is becoming more and more refined.
I. Data Service Platform Centered on the Urban Rail Cloud Brain: A "Data Hub" Breaking Down Barriers
The data service platform centered on the urban rail cloud brain is the pivotal core of e-ticket technology in rail passenger transport. Conventional rail infrastructures have to bear with "information silos" that are fragmented data which result in a slow service response. Thus, for example, the release of passenger information is a process that requires collaboration between several systems but is rather inefficient. By using a unified platform, data resources, and process management, this platform also puts AI technology at work. It dismantles data barriers within the city metro lines, stations, and systems through thorough big data mining and visual analysis and thus makes business-technology integration possible at a deeper level.
From the technical point of view, the platform comprises three core functions:
Multi-source heterogeneous data access capability: It may adjust different businesses' data communication requirements and thus is able to facilitate the collection and processing of cross-professional data.
Standardized interface and compatibility capability: Being based on cloud-native architecture, it offers the access interfaces, which are the same for all the interacting systems and terminal devices, thus ensuring data interaction consistency.
Data asset activation capability: Through the creation of a fresh sharing mechanism, it changes the way the passenger travel data are scattered and makes them a highly efficient business decision-making tool.
II. Full Passenger Travel Chain Service Based on Multi-source Information Fusion: An "Intelligent Steward" Covering the Entire Journey
The aim of rail passenger transport is to give passengers full and comprehensive information support throughout the whole process. Nevertheless, multi-source heterogeneous information and the boundaries of the conventional systems hinder the upgrading of the services. So, the establishment of the "IoT perception + intelligent analysis + precise service" closed loop based on the multi-source information co-intelligence fusion architecture is what facilitates the integrated management of passenger services, equipment status, and station-train resources.
The technical framework consists of three divisions:
IoT Perception Layer: Obtains station system information via intelligent gateways, sensors, and other equipment.
Data and Intelligence Service Layer: It is the layer where there is uniform processing of the multi-source information and the establishment of the mathematical models and indicator systems.
Application Display Layer: He changes the info into visualization services (for instance real-time ticketing and train dynamics) through intelligent terminals thus creating an uninterrupted "perception-analysis-service" chain.
This approach is free from the "fragmentation" problem of the previous services. Along with the synchronization of e-ticket information and train real-time notification, these services also offer transfer guidance, thus achieving the precise information push through information fusion and have enormous merit in the quality of service and the satisfaction of passengers.
FAQ – Frequently Asked Questions
1. When and where will the Expo be held?
The Expo is scheduled for May 13–15, 2026, at Hall C, Xiamen International Conference, and Exhibition Center (XICEC), Xiamen, China.
2. What is the exhibition scale?
The event covers an area of 40,000 m² and, on top of this, there will be more than 350 companies present and together they will attract over 30,000 professional visitors from all around the world.
3. What activities are included?
More than 80 professional forums and events will delve into the subjects of smart mobility, communication in transportation, safety, and sustainable development.
4. How many countries and regions are involved?
The participants will be from over 80 countries and regions, thus making the event a worldwide gathering of the intelligent transportation innovation.
5. Are there opportunities for cooperation?
Indeed. With more than 1,000 global partners, the Expo is an excellent place for business collaboration, technology exchange, and investment.
6. Who can I contact for details?
If you wish to know more, please communicate with the Organizing Committee through the official website's Contact Us page.